Is this Surprise Original Townsite hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Surprise Original Townsite hotel?

Check-in time for Surprise Original Townsite hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Surprise Original Townsite hotel have a swimming pool?

Yes, this Surprise Original Townsite hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surprise Original Townsite hotel?

Best-rates for the Surprise Original Townsite hotel starts from $133 per night with includes Toiletries, Guest Services, Internet, Kitchen, Parking, Bedding/Linens, Wellness Facilities, Entertainment, Child Friendly, Security/Safety, Business Services, Breakfast, Laundry, Wheelchair Accessible, Pool, Accessibility, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Surprise Original Townsite hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surprise Original Townsite hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surprise Original Townsite hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surprise Original Townsite hotel?

Based on the information reported by the owner or manager, the Surprise Original Townsite hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surprise Original Townsite hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Garner Hotel Phoenix Northwest – Surprise by IHG | Hotel in Surprise

9.2 (256 Reviews) | 1 Bathroom

Surprise Original Townsite Hotel | Garner Hotel Phoenix Northwest – Surprise by IHG

Hotel in Surprise Original Townsite, Surprise

Hotel with free parking, in the vicinity of Banner Del E Webb Medical Center
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and laundry facilities. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and a TV in a common area.
Housekeeping is available on request.
Garner Hotel Phoenix Northwest – Surprise by IHG offers 60 accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Surprise hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toilet paper

Free toiletries

Hair dryer

Shower/tub combination

Towels

Soap

Shampoo

Private bathroom

Bedroom

Rollaway/extra beds (surcharge)

Blackout drapes/curtains

Bed sheets

Air conditioning (climate-controlled)

Connecting rooms available

Free local calls

Desk

Iron/ironing board

Breakfast

Free continental breakfast available daily 6:30 AM–9:30 AM

Mini-fridge

Parking

Free uncovered self parking on site

Wheelchair-accessible parking and van parking available

Accessibility

Wheelchair-accessible registration desk

Wheelchair-accessible path of travel

Elevator

Wheelchair-accessible restaurant

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Wheelchair-accessible van parking

Wheelchair-accessible pool

Activities

Casino

Outlet shopping

Outdoor pool

24-hour fitness center

Entertainment

Digital channels

55-inch Smart TV

Premium channels

General

Computer station

Vending machine

Elevator

English

Spanish

TV in lobby

Smoke-free property

Guest Services

Outdoor pool

Pool gate

Rollaway/extra beds (surcharge)

Mini-fridge

Fence around the pool

Laundry facilities

24-hour front desk

Multilingual staff

Laundry facilities

Housekeeping (on request)

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Outdoors

Pool umbrellas

Pool sun loungers

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight early check-in fee: usd 25.00 early check-in subject to availability late check-in subject to availability minimum check-in age: 21

Check-out

Check-out before 11 am contactless check-out available late check-out fee: usd 25.00 late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 4 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 10.0 per day. cribs (infant beds) are not available.

Payment Policy

Pet fee: usd 25.00 per pet (varies based on length of stay) service animals are exempt from fees early check-in fee: usd 25.00 (subject to availability) late check-out fee: usd 25.00 (subject to availability) rollaway bed fee: usd 10.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 12 lbs per pet) pets allowed for an extra charge of usd 25.00 per pet (varies based on length of stay) restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges masks are required at the property for guests without covid-19 vaccination noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher, a smoke detector, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of count on us (wyndham) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Mark

Jan 12, 2026 07:40:55 AM

Review Score: 10

Summary: It was great

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, Multiple Beds Room Size: m² 2 King Beds	General Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Standard Room Room Size: m² 1 Twin Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite, 1 Bedroom Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub) Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, 1 King Bed Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, 2 Queen Beds Room Size: m² 2 Queen Beds	General Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower) Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite, 1 Bedroom Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1