SureStay Plus Hotel by Best Western Gatlinburg | Hotel in Gatlinburg

8.4 (1082 Reviews) |  1 Bathroom
Gatlinburg Hotel | SureStay Plus Hotel by Best Western Gatlinburg

Hotel in Gatlinburg

Riverfront hotel with a seasonal outdoor pool, near Gatlinburg Space Needle
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area, and a vending machine are onsite.
Housekeeping is available on request.
SureStay Plus Hotel by Best Western Gatlinburg offers 52 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies. 44-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of bedsheets can be requested.


Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Shower/tub combination
  • Towels
  • Private bathroom
Bedroom
  • Air conditioning
  • Heating
  • Blackout drapes/curtains
  • Bed sheets
  • Phone
  • Laptop-friendly workspace
  • Desk
  • Iron/ironing board
  • Desk chair
  • Access via exterior corridors
  • Free local calls
Breakfast
  • Coffee/tea in common area(s)
  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Mini-fridge
  • Coffee/tea maker
  • Microwave
Parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free self parking on site
  • Limited onsite parking
Accessibility
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Elevator
  • Wheelchair-accessible path of travel
  • Pool hoist on site
  • Stair-free path to entrance
  • Lever door handles
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Braille signage
Activities
  • Ski area
  • Skiing
  • Ski lifts
  • Seasonal outdoor pool
Entertainment
  • Cable channels
  • 44-inch LED TV
General
  • Business center
  • Vending machine
  • Elevator
  • English
  • TV in lobby
  • Designated smoking areas (fines apply)
Guest Services
  • Mini-fridge
  • Seasonal outdoor pool
  • Microwave
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Housekeeping (on request)
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Pool sun loungers
  • Balcony

Policies

Check-in
Check-in time starts at 3 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11 am
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

DANNY
Jan 13, 2026 10:56:08 AM
Review Score:   10
Summary: nice and cozy
See All Reviews

Room Arrangement

Room Info Facilities
Suite, 1 King Bed, Balcony, River View (with Sofabed)
Room Size: m2
1 King Bed
Suite, 1 King Bed, Balcony, River View (with Sofabed)

General

Dining table, Microwave, Separate sitting area, Sofa bed, Balcony, Refrigerator, Television, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Flat-panel TV
Standard Room, 2 Queen Beds, Balcony, River View
Room Size: m2
2 Queen Beds
Standard Room, 2 Queen Beds, Balcony, River View

General

Hair dryer, Microwave, Balcony, Refrigerator, Bed count minimum 2, Free wired internet, Bed count maximum 2
Suite, 2 Queen Beds, Balcony, River View (with Sofabed)
Room Size: m2
2 Queen Beds
Suite, 2 Queen Beds, Balcony, River View (with Sofabed)

General

Dining table, Microwave, Separate sitting area, Sofa bed, Balcony, Location - top floor, Refrigerator, Television, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed, Balcony, River View
Room Size: m2
1 King Bed
Standard Room, 1 King Bed, Balcony, River View

General

Hair dryer, Microwave, Balcony, Refrigerator, Bed count minimum 1, Bed count maximum 1, Free wired internet
Standard Room, 1 King Bed, Accessible, Balcony
Room Size: m2
1 King Bed
Standard Room, 1 King Bed, Accessible, Balcony

General

Wheelchair-width doorways, Balcony, Grab bar - in bathtub, Grab bar - near toilet, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Accessible bathtub
Suite, 1 King Bed, Accessible, Balcony (with Sofabed)
Room Size: m2
1 King Bed
Suite, 1 King Bed, Accessible, Balcony (with Sofabed)

General

Dining table, Wheelchair-width doorways, Separate sitting area, Sofa bed, Balcony, Grab bar - in bathtub, Grab bar - near toilet, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Accessible bathtub

FAQ's

Is this Gatlinburg hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Gatlinburg hotel?

Check-in time for Gatlinburg hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Gatlinburg hotel have a swimming pool?

Yes, this Gatlinburg hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Gatlinburg hotel?

Best-rates for the Gatlinburg hotel starts from $55 per night with includes Kitchen, Pool, Designated Smoking Area, TV, Wheelchair Accessible, Business Services, Parking, Balcony/Terrace, Accessibility, Guest Services, Child Friendly, Wellness Facilities, Fireplace/Heating, Breakfast, Internet, Air Conditioner, Bedding/Linens, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Gatlinburg hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Gatlinburg hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Gatlinburg hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Gatlinburg hotel?

Based on the information reported by the owner or manager, the Gatlinburg hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Gatlinburg hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD55
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